Creating A New Login User – TableCheck Help Center

Create a new user to access TableCheck Manager and/or TableCheck Settings.

The ability to create a new user requires the user to have Modify Users permission enabled.

Setting Up

1. Select on the Users setting located on the left panel.

If you are currently on a different settings page, kindly first proceed to the settings page by clicking the Setup wheel icon (located on the top right hand corner), → Settings to get to this page.

2. Create a new user by clicking on the New User button.

3. Enter the relevant information for your new user in the fields below.

Name	Enter the user's name you would like displayed. You may choose to fill in either a first name or a last name, but at least one is required.
Email	Input an email address here, this will also serve as the user's login ID. Dummy Email Addresses If you choose to use a fake email address as your login ID, you will not be able to reset your password via the Forgot Your Password link. When choosing to enter a fake email address, please refrain using domains such as hotmail or gmail, as they may belong to real accounts.
Gender Select	You may indicate the user's gender here. This field is for internal reference only.
Password	Complex passwords are required when updating your TableCheck account password. Depending on your venue's configuration, the date where the system will prompt you to update your password may vary. (Password update is usually prompted once every 4 months.) View the below for complex password requirements. Minimum password length: 12 characters Contains at least one lowercase and uppercase character Contains at least one number Contains at least one special character Different from the last 5 passwords Does not contain more than 5 consecutive characters from your Email ID (e.g. If your Email ID is jane20@tablecheck.com, the password "Jane2023!" or "check2023$" will not be accepted.) Should 5 failed login attempts be exceeded, your account will be locked. To unlock your account, please refer to the email subjected as Unlock Account from no-reply@tablecheck.com that is automatically sent to your Email ID to unlock it. Alternatively, you may re-attempt logging in after 5 minutes of being locked out. If you would like to receive the email instructions to unlock your account again, please enter your Email ID here. When the new user is logging in for the first time, the system will prompt them to change their password.
Phone Number	You may indicate the user's contact number here. This field is for internal reference only, and serves as a staff directory.
Language	The language selected here will determine the default language that's displayed in TableCheck for the user.
Clock Mode	If your user is more comfortable in a different clock mode from the shop's default, you may indicate so here. The different clock mode will only apply to this user.
Role	You may choose to either assign a role from the list of default roles available, or a custom role you created. To learn how to create a new role, please click here.
Shop Access	If your user should have access to all shops, you may enable Can access all shops function. Alternatively, you may manually indicate the individual shops you would like this this user to access by clicking the Add Shop button. To learn how to assign different roles for different shops, please click here.
Primary Shop	This setting determines the default shop the user automatically enters upon logging in.
Hidden User	This function hides this user's name from the user list. To learn more about about this function, please click here.

4. Save your new user by clicking on the Create User button.

Setting Up

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