Feature Enhancement - Dupe Reservation Prevention & Order Required Setting

Release Date: April 11th, 2024 (Thurs.)

New Features

• Now able to restrict duplicate (dupes) reservations on the same day and time period
• Now able to set a menu order as [Required] or [Optional] during a shift

This new feature prevents diners from making multiple bookings at the same time, reducing last-minute cancellations and opportunity losses, and increasing booking chances for others.

When attempting to book within the restricted period or range, a warning message will be displayed on the TableCheck reservation page as shown. Restricted Period Within the same business shift (e.g., lunch or dinner) Within the same date (e.g., both lunch and dinner on the same day) Restricted Range All venues within the franchise All venues within the chain A specific venue Use Cases A particular venue has an event planned for April 15th, and so has restricted diners from making more than one reservation for that day. Diners with a dinner reservation for 19:00 on April 15th are restricted from making additional dinner reservations at any venue within the chain on the same day.

Until now, a venue's rules about selecting orders at the time of reservation were applied to all reservations made within that venue with no customizations possible.

With the latest update, selecting orders can be set as [Required] or [Optional] for individual shifts.

Use Cases

• For lunch, menu choices are hidden, but for dinner, they are required or optional.
• On regular business days, menu choices are hidden; but they are required on event days.
• On normal days, menu choices are hidden; but they are required during the Christmas period.

Menu Order Choices

• Default to the venue settings
• Hide
• Optional
• Required