We kindly request for businesses to inform us in advance (at least 5 business days prior) if large access to your reservation page is expected due to any special kinds of events / promotions you are planning to hold.
As excessive access may potentially cause an overload to the system, TableCheck would like to take the appropriate measures to ensure sufficient capacity to our servers to accommodate to any such events / promotions.
Please fill the form here to inform us of events/ promotions in advance.
Web servers will be increased in anticipation of events / promotions reported in advance. However, if concentrated access to a particular venue risks the performance of the system occurs, TableCheck will limit the number of accesses that can be made to just the affected venue, and diners will temporarily see the following screen displayed.
*Please note that this is a measure to avoid system disruptions.
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📝 Points to Note:
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| ⚠️ Also note that should no advance notice of events / promotions be provided, your reservation page's access limit may be reached earlier, preventing many diners from being able to reserve. |
We seek your kind cooperation with advance notice to ensure our servers are increased prior.
Thank you for your kind cooperation.
Always at your service!
TableCheck Support