We kindly request for businesses to inform us in advance (at least 2 business days prior) if large access to your reservation page is expected due to any special kinds of events / promotions you are planning to hold.
As excessive access may potentially cause an overload to the system, TableCheck would like to take the appropriate measures to ensure sufficient capacity to our servers to accommodate to any such events / promotions.
Contact Global Support to Inform Us of Events / Promotions
Web servers will be increased in anticipation of events / promotions reported in advance. However, if concentrated access to a particular venue risks the performance of the system occurs, TableCheck will limit the number of accesses that can be made to just the affected venue, and diners will temporarily see the following screen displayed.
*Please note that this is a measure to avoid system disruptions.
- This does not affect diners who were already on the reservation page before the limit to number of accesses had been reached.
- The screen will only be displayed to diners newly accessing the reservations after limits have been reached.
Please note that should no advance notice of events / promotions be provided, your reservation page's access limit may be reached earlier, preventing many diners from being able to reserve.
We seek your kind cooperation with advance notice to ensure our servers are increased prior.
Thank you for your kind cooperation.
Always at your service!