In order to ensure a higher level of security to access of your account, you may consider to enforce a 2-factor authentication (2FA) to your login process. 2FA supported will be based on Time-Based One-Time Password (TOTP), where you may use a service (e.g. Google Authenticator) of your preference.
| Note: Access to this feature is controlled by the Modify One-Time Password (OTP) permission in Role settings. You may refer to our article on Roles here or contact TableCheck Support at global-support@tablecheck.com to have TOTP activated for your venue. |
This article covers the following topics:
Applying to your account
1. On TableCheck Settings, go to My Profile on the left panel and enable the toggle for TOTP.
2. Once the TOTP is enabled, a button Show QR code will appear right below it. Click it to show the QR code.
3. Scan the QR code using the Authenticator app. The OTP code for TableCheck will now be visible on your account.
Applying to another account
1. On TableCheck Settings, go to Users and click User Accounts under it.
2. Click on the 3 dots against the user that you wish to hide and select Edit.
3. Expand the Advanced settings option by clicking the arrow, enable the toggle for TOTP. Click the Show QR Code button and share the displayed QR code with the user. The user then scans the QR code and an account for TableCheck will be created on the Authenticator app as mentioned above.
Entering TOTP during Login
Whenever the user is prompted to log into TableCheck Manager, TableCheck Settings or Insight, One-Time Password (OTP) has to be entered (after entering User ID & password) to complete login process.
Simply enter the OTP code visible on your authenticator app.