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Send SMS To Customers for Phone Reservations (At The Time Of Reservation Creation)

When you create a reservation on your Manager system on customer's behalf, i.e when you create a reservation for a customer who called via phone, you can send the reservation details to the customer while saving the reservation.

Follow the beow steps to send a SMS to customer while saving the reservation:

1．Create a reservation on the Manager system

2．Send Send on the SMS pop-up screen that appears after selecting the creator of the reservation.

 

Please note the following.
  • SMS sender name will be TableCheck
  • It will be sent to the phone number on the customer profile
    In case of wrong phone number, SMS may be sent to another person, so please ensure that the phone number is correct.

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The customer will receive an SMS wit the reservation details.


In addition, a Reminder SMS will be sent automatically one day prior to the reservation date.

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The customer can check the reservation details by accessing the URL in the SMS.

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Confirm Your Reservation will be displayed on the reservation confirmation page one week before the reservation date.
If the customer clicks the button, the reservation status on the Manager system will be changed to Accepted.

 

Please note the following.
  • It is not displayed until 24 hours have passed since creation of the reservation.
  • Not displayed if the status has already been changed to something other than Accepted by your restaurant.

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