You can send Mass SMS/ Email to all customers through the Shop Notice feature on TS 3.0. The feature comes handy when you want to inform all your customers about something on a given day, for example: If the restaurant is closed for some reason and you need to cancel all reservations and also notify all your customers about it.
Please note the following.
- You need to have the necessary authorization to use this feature. If this feature is not available, please contact global-support@tablecheck.com.
- This is for sending only, It is not a 2-way SMS/ Email feature.
- All reservations on the date you send the notification (except for cancelled reservations) will receive SMS/Email. It is not possible to include/ exclude specific customers.
- Standard SMS charge will be applied.
| How to Send Mass Email/ SMS | |
| 1．Click the cogwheel icon on the upper right of the Manager system and click Shop Notices | |
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| 2．Click Create Shop Notice | |
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3．Enter the desired message (amx 4000 characters) and Send |
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| When you send it, an SMS will be sent to the corresponding phone number as a notice from your outlet. |
SMS
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If the customers have valid Email ID, they will receive an Email as an important notice from the shop. ※ It is possible to display any message in the body of the Email only for notification by email.
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Please note the following
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You can check the reservation details by accessing the URL mentioned in the SMS. If you enter a message, the text will be displayed as Shop Notice |
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| ＜Normal＞ | |
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| ＜With Additional Message＞ | |
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