After creating a manual reservation on the Manager system, the system prompts to send SMS via a pop-up while saving the reservation.
It is also possible to send the reservation details in an SMS after the reservation has already been created and saved, by following the below steps.
1.Open Reservation Details screen of the desired reservation and click SMS callout icon. | |
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2.Click Send on the SMS screen after confirming all the details on the screen are correct
Please note the following:
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When this message is sent, diners will receive their reservation details in a reminder format. Please note that if the reservation confirmation SMS was not sent upon time of when reservation was first created, a confirmation or auto reminder SMS will not be sent a day prior to reservation date to the diner. |
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Customer can check the reservation details by accessing the URL in the SMS | |
A confirmation button will be displayed on the reservation confirmation page one week prior to the reservation date. If the customer clicks the button, the reservation status on the Manager system will be changed to Confirmed.
Please note the following.
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