Insight's Overview is a collective page of all popular and commonly accessed charts and data throughout the dashboards of Insight.
While Insight Pro users are able to access these array of charts and data individually in the respective dashboards, this page allows you the convenience of the basics in one view.
For Insight Basic users, key information normally restricted to you is now granted on this page, allowing you access to key information regarding your venues.
This article covers the following topics:
You may access the Overview page on the left panel of Insight's screen.
This is also the default landing view upon first login for users.
Note: Active counts exclude reservation data belonging to cancelled, deleted and no-show bookings.
Reservation Highlights
Data in this section focuses on basic reservation and cancellation highlights.
| Available Data | ||
| Total Active Reservations | Total Active Pax | Average Booking Days in Advance per Active Reservation |
| Total Cancellations | Total Cancelled Pax | Average Booking Days in Advance per Cancellation |
Sales Highlights
Data in this section focuses on payment and revenue data along with their prior adjacent 28-day period comparisons.
Please note that data availability for the following charts are subjected to opted in features at TableCheck.
| Available Data | ||
| Average Daily Payment Amount* |
Average Revenue per POS Pax** |
POS → Reservations Match Rate** |
| * | Data is only available with Payments feature opt-in. |
| ** | Data is only available with POS Interface feature opt-in. |
Reservation Trends
Data in this section focuses on from where and how customers are making their reservations as well as popular reservation attributes.
| Available Data | |
| Percentage of Total Active Reservations by Method | Total Active Reservations by Method by Venue Set |
| Percentage of Total Active Pax by Method | Total Active Pax by Method by Venue Set |
| Percentage of Total Active Reservations by Channel | Total Active Reservations by Channel by Venue Set |
| Percentage of Total Active Pax by Channel | Total Active Pax by Channel by Venue Set |
| Total Active Reservations by Pax (Chart in figures) |
Total Active Reservations by Pax (Table in figures & percentage) |
| Total Active Reservations by Time of Day (Chart in figures) |
Total Active Reservations by Time of Day (Table in figures & percentage) |
| Total Active Reservations by Absolute Visit History (Chart in figures) |
Total Active Reservations by Absolute Visit History (Table in figures & percentage) |
| Total Active Reservations by Customer | |
Provider Highlights
Data in this section focuses on basic information pertaining to providers per reservation and sales per pax highlights.
Please note that data availability for the following charts are subjected to opted in features at TableCheck.
| Available Data | |
| Total Active Reservations by Provider* | Average Revenue per Pax by Provider** |
| * | Data is only available with OTA scraping feature opt-in. |
| ** | Data is only available with both OTA scraping & POS Interface feature opt-in. |
| OTA refer to third-party reservation sites such as Chope, Naver and Quandoo etc. |
Customer Highlights
Data in this section focuses on revenue over customer profile analysis.
Please note that data availability for the following charts are subjected to opted in features at TableCheck.
| Available Data |
| Total Revenue by Customer* |
| * | Data is only available with POS Interface feature opt-in. |
Menu Highlights
Data in this section focuses on menu items ordered by customers during the reservation process.
Please note that data availability for the following charts are subjected to whether your venue has active menus created.
| Available Data | |
| Total Active Pre-Orders Quantity by TableCheck Menu Item (Top 10) by Day | Total Active Pre-Orders Quantity by Time of Day by TableCheck Menu Item (Top 10) |