While you can send the Payment Request at the time of creation of the reservation on the Manager system via the automated pop-up, it is also possible to send the request at a later point if needed.
Please check the below related articles for basic information about the feature.
Follow the below steps to send Payment Request for an existing reservation:
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1．On Reservation Details screen, click Request Payment button
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| 2．A payment request popup will appear |
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| 3．If the menu is not added already to the reservation, click Add Order and select the menu and quantity for which the payment request needs to be sent.
If the menu is not added in the back-end system or not added to the reservation, you cannot send the payment request.
Also, You cannot send a menu (0 price) for which the price is not set.
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| 4．Select SMS/ Email from Notification Method
An online link will be sent to the selected contact |
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| A list of payment requests can be found on the Payments tab in the Payment Requests | |
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| ① Notify via | You can choose from SMS or Email |
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| ② Language | You can choose the language for payment request notification |
| ③ Expiry |
You can set the expiry date for each reservation from 15 minutes to one week. |
| ④ Deadline | Deadline for payment request |
| ⑤ Message | You can add any message in the payment request notification |
| ⑥ Skip | You can make payment request notification optional or mandatory |
Please contact the Support team at global-support@tablecheck.com if you want to change the default expiry date setting or any optional/required settings.
Click here for roles & their corresponding authorizations.