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Send Payment Request for Manual Reservations

It is possible to send a payment link to your guests for manually created reservations on your Manager system.

Please refer to this article for more information.

Below are the step by step details on how to send a Payment Request. Make sure to check with the Support Team at global-support@tablecheck.com that the feature is enabled.

Step 1．Once you have created a reservation, a Payment Request popup will appear.

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Step 2．Click Add Order and select the menu and quantity for which you want to send the payment request

 

Note: You cannot send payment request if o menu item selected or a menu item with 0 price is selected.

 

 

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3．Select required details in the pop-up and click Send

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① Notify via You can choose SMS/ Email
② Language You can choose the language for payment request notification
③ Expiry

You can set the expiry date for each reservation from 15 minutes to one week
If the customer does not pay or enter card information within the expiration date, the reservation will be invalid 
④ Deadline Deadline for payment request 
⑤ Message You can add any message in the payment request notification
⑥ Skip You can make payment request notification optional or mandatory

 An online payment link will be sent to the customer.

The created reservation is provisionally created with the status Pending and payment status Payment Pending

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A list of payment requests can be found on the Payments tab under Payment Requests.

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Please contact the Support team at global-support@tablecheck.com if you want to change the default expiry date setting or any optional/required settings.
Click here for roles & their corresponding authorizations.

 

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