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New Feature - Addition of "COVID-19" in Cancellation Reasons

Version: 3.102.5

Release Date: April 14, 2020

1. Introduction

Due to the current COVID-19 situation, many reservations might be canceled by the restaurant or by the diner. Hence to accurately record the reason for such cancellations, we have added "COVID-19" to the list of reasons that can be selected for cancellations.

 

2. How to use the Feature

a. Cancellation on the Manager system

Step 1:  Click the status of the reservation that you want to cancel and select Cancelled 

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Step 2:  Select COVID-19 as the Cancellation Reason and click Save

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b. Cancellation on TableCheck

A diner who had made a reservation through TableCheck page will also be able to select COVID-19 as Cancellation reason.

Below are the steps the diner can follow:

Step 1: Go to the Confirmation Page and click Cancel Reservation

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Step 2: Select COVID-19 and click Cancel Reservation

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For any further questions related to the feature, please send an email to global-consulting@tablecheck.com.