This function allows you to issue a refund for prepaid amount or captured charge. Both a full or partial refund can be done directly on TableCheck Manager.
Refunding from Payments View
1. Proceed to the Payments tab from your TableCheck Manager menu panel.
2. Move to the date the reservation you are looking to refund the payment for.
3. Click on the Refund button of the corresponding reservation which you would like to apply a refund for.
4. Select your name from the Updater List.
5. Confirm the amount to be refunded in the Amt to Refund field, and click on the Refund button.
You may also indicate reasons of refund, or bill reference number etc., in the Memo field for future reference.
Refunding from Reservation Details
1. Click on the reservation a refund should made for twice to bring up the Reservation Details screen.
2. Click on the Payments tab.
3. Click on the Refund button accordingly.